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Secret Guru Training Revealed – How To Set Up Customer Services
By TheAntiHype | March 25, 2008
It’s started to happen. The Anti Hype is getting some insider help.
I cannot reveal my source but I have it on reliable authority that a guy named Harold Cameron is being used by the Bad Gurus to act as a customer service training mentor.
Harold (clearly potential Guru Fodder) is unwittingly providing the Bad Gurus with training as he talks about how not to run customer services departments.
The video is a little too long (at close to 7 minutes) for my liking but the training value for the Big Bad Gurus during their Bedroom Training Sessions is immense.
Topics: Bad Gurus, Blog Videos, Fun, Humour | 6 Comments »
March 25th, 2008 at 11:43 am
Ha! Ha!
Maybe you should invite him as a guest
writer Mark.
I loved it – hit the spot many of us
are feeling frustrated about. It’s not
only happening online though. Many
firms are employing hard working people
from other countries who unfortunately
due to their accents, have difficulty
communicating with their co-workers
as well!
Mark’s last blog post..The Mediterranean Style Diet
Thanks Mark. Yes, I’m thinking of a suitable request. One of the biggest drawbacks to outsourcing overseas is the fact it is depriving home based workers from undertaking a paid for job. That’s not good. Mark
March 25th, 2008 at 6:43 am
Ha! Ha!
Maybe you should invite him as a guest
writer Mark.
I loved it – hit the spot many of us
are feeling frustrated about. It's not
only happening online though. Many
firms are employing hard working people
from other countries who unfortunately
due to their accents, have difficulty
communicating with their co-workers
as well!
Mark's last blog post..The Mediterranean Style Diet
Thanks Mark. Yes, I'm thinking of a suitable request. One of the biggest drawbacks to outsourcing overseas is the fact it is depriving home based workers from undertaking a paid for job. That's not good. Mark
March 26th, 2008 at 5:22 am
I have had so many similar conversations that its frightening what has happened to the term ” customer service”. Its so true, once they get your money….you a gonner…
good stuff
Teri
You’re right, the so called “customer service” gets worse. I had a problem with my mobile phone – couldn’t make or receive calls – was told “we cannot help unless you call us from the phone with the problem”!!! Unbelievable. Mark
March 26th, 2008 at 12:22 am
I have had so many similar conversations that its frightening what has happened to the term ” customer service”. Its so true, once they get your money….you a gonner…
good stuff
Teri
You're right, the so called “customer service” gets worse. I had a problem with my mobile phone – couldn't make or receive calls – was told “we cannot help unless you call us from the phone with the problem”!!! Unbelievable. Mark
March 28th, 2008 at 5:44 am
You are correct. Customer service just does not exists any more. What a shame!
Diana
Diana’s last blog post..Flower Gardening Tips – Knock Out Roses
What I find interesting is we live in times when customer service should be easier. Computer technology rather than paper filing; multiple communication channels rather than letters. And large organisations spout on about their Customer Service departments. It’s because they choose not to provide a service in my opinion – the number one criteria for them is profit but they miss the bigger picture of great service = great profits. I’ll give them a run for their money when I release my products! Mark
March 28th, 2008 at 12:44 am
You are correct. Customer service just does not exists any more. What a shame!
Diana
Diana's last blog post..Flower Gardening Tips – Knock Out Roses
What I find interesting is we live in times when customer service should be easier. Computer technology rather than paper filing; multiple communication channels rather than letters. And large organisations spout on about their Customer Service departments. It's because they choose not to provide a service in my opinion – the number one criteria for them is profit but they miss the bigger picture of great service = great profits. I'll give them a run for their money when I release my products! Mark